top of page


  • I just placed my order, what happens next?
    Please allow 1-2 business days for our design team to draft your design (drafts will be sent via the email provided at checkout) Once drafts are approved, please allow 7-14 business days for order processing (all orders are handmade & packaged with love).
  • When will my order ship?
    All orders are shipped once they have been processed and packaged. Please allow 2-3 business day for shipping.
  • Can I rush my order?
    Yes, however, please allow 1 business day for our design team to draft your design. Order processing time for rushed orders are reduced to 7 business days.
  • I just ordered a digital planner, what now?
    All digital products are sent to the email provided at checkout, immediately upon purchasing. Please email us with any questions or concerns about your digital order.
  • Do you ship Internationally?
    Unfortunately, we do not offer international shipping. USA Domestic Shipping ONLY.
  • Are refunds applicable if I am not satisfied with my order?
    Unfortunately, we do not honor refunds. However, only under special circumstances and considerations may we consider a refund. Please email our customer service department ( for questions and concerns regarding ALL order issues.
  • Can I get a refund on digital products?
    Unfortunately, we do not honor refunds on digital products. Please contact us via email if you encounter any issues regarding your digital product.
bottom of page